Tuesday, September 22, 2009

One Stop Shop

One Stop Shop
Posted by Graves Spindler
Cross-posted from the DHS blog.

Today, Secretary Napolitano, United States Citizen and Immigration Service (USCIS) Director Alejandro Mayorkas, and White House Chief Performance Officer Jeff Zients will be unveiling a new and improved USCIS website at USCIS’ headquarters.

Ninety days ago, President Obama called for new USCIS technology to improve transparency and efficiency in the immigration system. USCIS met the President’s directive by developing a re-designed and enhanced website, available in English and Spanish, to help customers navigate the immigration system more effectively. Essentially, the new USCIS website will be a "one-stop shop" for immigration information.

(The new "My Case Status" function above allows customers to sign in with a receipt number, and
check the status of their application. They will also be able to sign up for email and text alerts for the
first time, to let them know what step of the process their application is in.)
For example, the new USCIS.gov website includes a "Where to Start" tool that helps customers easily navigate the new site, a "My Case Status" tool that allows customers to check the status of their application via email and text message alerts, and a "National Dashboard" that provides national data on volumes and trends in the immigration system. We are also proud to introduce a Spanish language version of our website, which is available at: www.uscis.gov/espanol.

Take a minute to check out the new site today and spread the word!

Graves Spindler works for the Department of Homeland Security

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